The privacy of your personal information is important to us. It’s important that you feel secure whenever you deal with us and you understand how we protect your privacy, as well as how, when and where we may use your details. You can be confident in the fact that we abide by the National Privacy Principles for the protection of personal information, as set out in the Privacy Act 1988.
Personal information means any details or opinion about you, from which your identity is apparent or your identity can be uncovered.
In choosing to utilise our services, you consent to us collecting your personal information and disclosing it to a lender and other third parties for the purposes of obtaining finance and or performing other activities associated with obtaining credit and or the administration of your loan and the payment of lender commissions. The types of organisations we may disclose your personal information to include Lenders, Mortgage Aggregators, Mortgage insurers, Solicitors / Conveyancers, Insurance Specialists, Financial Planning Consultants, Other Mortgage Intermediaries, Real Estate Valuers, Other organisations that assist us (such as printers, mailing houses, IT server providers, cloud storage providers, lawyers, debt collectors and accountants) and any other organisation that may wish to, or has acquired, an interest in your loan or in our business. You also consent to us disclosing to any guarantor all information relating to your application. This includes the disclosure of your current financial position including details of all assets and liabilities, income, the proposed finance and information contained in your credit file. Unless you inform us otherwise, you also consent to us to informing your real estate agent as to the progress of your loan application. If you do not wish for us to keep the agent informed of the progress, please let us know.
In certain circumstances we may be compelled by law to disclose your personal information to various authorities. For instance, we may be required under the Anti-Money Laundering and Counter-Terrorism Financing Act to disclose details of financial transactions and we may also be compelled under tax laws to provide such information.
We will retain a copy of your personal information in order to communicate with you about your loan and services we provide to you. We take great care with the information we hold about you. Our aim is to ensure that any details are securely protected from misuse, loss, and unauthorised access, modification or disclosure. We will take reasonable care to make sure that we keep your information in an accurate, complete and up to date manner. When that information is no longer needed, it will be permanently destroyed or de-identified.
It is important for us, and for you, that the information we hold is accurate and up to date. We therefore rely on you to help us. We ask that you contact us whenever there are any changes to your personal details, so that we can update our records.
You have a right to access this information in accordance with the Privacy Act. If you wish to exercise your right of access, please contact us.
For further information regarding your privacy, you may contact the Federal Privacy Commissioner at The Office of the Federal Privacy Commissioner: Level 8, Piccadilly Tower, 133 Castlereagh Street, Sydney NSW 2000.
Direct marketing, electronic and other communications
We may communicate with you about your application for finance, other services which may be of interest to you and general information about personal loans, commercial loans and other forms of finance.
If you do not wish to receive marketing information, you may at any time decline to receive such information by contacting our office by telephone, email or by writing to us at the above address. We will take all reasonable steps to meet your request at the earliest possible opportunity.
Disclaimer: The advice provided on this website is general advice only. It has been prepared without taking into account your objectives, financial situation or needs. Before acting on this advice you should consider the appropriateness of the advice, having regard to your own objectives, financial situation and needs. Lender Select Financial Services disclaim all and any guarantees, undertakings and warranties, expressed or implied, and shall not be liable for any loss or damage whatsoever (including human or computer error, negligent or otherwise, or incidental or consequential loss or damage) arising out of or in connection with any use or reliance on the information or advice on this site. The user must accept sole responsibility associated with the use of the material on this site, irrespective of the purpose for which such use or results are applied. The information on this website is no substitute for credit advice. Lender Select Financial Services are authorised to arrange loans under the National Consumer Credit Protection Act 2009 (NCCP Act). We are not licensed to provide accounting, taxation or legal advice. It is important you understand your legal obligations under any loan and the financial consequences. If you have any doubts, you should obtain independent legal and financial advice before you enter any loan contract. If we arrange a loan for you to purchase or refinance real estate, you must make your own enquiries about the value of the real estate and its potential for future growth.